Terms and conditions

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Welcome to the website of MileageBlocker.com. By accessing and using this website, you agree to be bound by the following Terms and Conditions of Use, in conjunction with our Privacy Policy. These terms govern your relationship with MileageBlocker.com in connection with this website.

The term "MileageBlocker.com", "we", or "us" refers to the website owner, registered at Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom. The term "you" refers to the user or viewer of this website.

• The content on this website is provided for general information and use only. It is subject to change without notice.
• You are solely responsible for the use of any information or materials obtained from this website. MileageBlocker.com shall not be held liable for any use thereof. It is your responsibility to ensure that any products, services, or information meet your specific requirements.
• This website contains content that is owned by or licensed to us. This includes, but is not limited to, the design, layout, graphics, and appearance. Reproduction is prohibited unless otherwise stated in the copyright notice.
• All trademarks not owned by or licensed to MileageBlocker.com are acknowledged on the website.
• While we strive for accuracy, we make no warranties or guarantees regarding the performance, reliability, or suitability of the information provided. We expressly exclude liability for any errors or inaccuracies to the fullest extent permitted by law.

All products sold on MileageBlocker.com are intended for lawful purposes only, including servicing, diagnostics, and off-road vehicle testing, in accordance with applicable laws. It is illegal in some jurisdictions to manipulate odometer readings. By purchasing from us, you agree to use these products legally and responsibly. It is your obligation to seek legal counsel to determine compliance with local laws.

We are not liable for damages or losses resulting from circumstances beyond our control, including the seizure of goods by customs or government authorities. Buyers are responsible for ensuring compliance with laws in the destination country.

All disputes relating to your use of this website shall be governed by the laws of England, Scotland, and Wales.

All orders are dispatched from the United Kingdom.

• International Orders: Shipped via DHL Express or UPS. Shipping charges are applied during checkout. Delivery estimates are indicative and not guaranteed.
• Domestic UK Orders: Delivered via Royal Mail First Class Signed For (free option) or DHL Express. DHL collections are made once daily, and same-day dispatch is not guaranteed.
• Buyers will receive a confirmation email with tracking information once the order is dispatched.
• All deliveries require a signature upon receipt. By signing, you confirm the package has been inspected and received in satisfactory condition.
• We are not responsible for lost or damaged parcels if the buyer authorizes delivery to a "safe place."

All purchases are covered by a 14-Day Money Back Guarantee.

• To initiate a return, you must request a Return Merchandise Authorization (RMA) by emailing: info@mileageblocker.com.
• The return address will be provided upon approval. Buyers are responsible for return shipping costs.
• Items must be returned in original, undamaged condition.
• A 3% cancellation fee will apply to all returns or cancellations to cover administrative and payment processing costs.
• Original shipping fees are non-refundable.
• If import duties or taxes apply and are refused by the customer, resulting return charges will be deducted from any applicable refund.
• We are not responsible for returned packages without tracking or those not received.

All products include a 12-month warranty from the date of purchase.

• Buyers are responsible for any shipping and customs fees associated with warranty claims.
• Software compatibility is not guaranteed for every vehicle or software version. If your vehicle's variant is not yet supported, please await future updates.
• Software coverage is defined by specific model years or date ranges, which may vary by product.