Terms and conditions

---

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Carcode Ltd relationship with you in relation to this website.

The term ‘Carcode Ltd' or 'MileageBlocker.com‘ or ‘we’ refers to the owner of the website whose registered office is at Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom. The term ‘you’ refers to the user or viewer of this website.

The use of this website is subject to the following terms of use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

All products described on our website are intended for lawful service, repair or testing of odometers, testing and research purposes and off-road vehicle testing in accordance with the laws of the jurisdiction in which the product is being sold or used. It is unlawful in some jurisdictions to manipulate odometer value to show less than the actual mileage on the motor vehicle. MileageBlocker.com sells these products for legal use only. It is the buyer’s responsibility to seek legal advice about buyer’s specific intended usage and about buyer’s compliance with any law.

Owner of website MileageBlocker.com is not liable for loss or damage arising out of circumstances beyond Carcode's control such as seizure of mileage blocker device by Customs authorities or any other government official in the delivery country. It is the buyer’s responsibility to verify the compliance with any law in the delivering country.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Delivery Policy

All are shipped from the territory of United Kingdom. Delivery of all international orders will be by DHL Express or UPS (fee is charged at point of sale) and will be aimed to be delivered within time frames specified during checkout. These time frames are indicative only, and whilst we will use commercially reasonable effort to ensure that you receive your delivery in good time, we do not guarantee delivery within these periods.

It is Seller's responsibility to provide commercial paperwork for all products to freight company. Doing so will prevent holds, returns, additional fees or other complications from entering the destination country. It is the buyer’s responsibility to pay any resultant import taxes, duties or brokerage fees. The Seller will accept no responsibility for import taxes resulting from the order.

Delivery of mainland UK orders will be made by Royal Mail First Class Sing For (Free shipping option) or DHL Express (express shipping). Please note that DHL collection are once daily and the Seller is unable to guarantee collection on the day of order.

You will be e-mailed when your delivery is dispatched with a tracking number and name of the carrier. 

All deliveries must be received in person at the delivery address, and a signature must be provided. By providing the signature you take responsibility for the package and you confirm that the package has been inspected and delivery received in satisfactory condition.  

If the delivery release or instruction to leave the parcel in the 'Safe place' is provided to the carried before the delivery, the Seller will not be responsible. 

Refund and Return Policy

All purchases from MileageBlocker.com qualify for our 14-Day Money Back Guarantee which allows you to return your product within 14 days from delivery.

In order to return an item, you must obtain a RMA (return merchandise authorization) via email at info@mileageblocker.com.

Return Address will be provided in the Return Authorisation email. Original shipping costs are non-refundable. The buyer is responsible for return shipping.

To be eligible for a return, your item must be in undamaged condition.

Any orders completed on the website and subsequently cancelled/returned before or after being processed will incur cancellation fee of 4.5% towards the costs of administration activities and payment processing fee. The fee will be deducted from the refund amount.

The products you buy from our store do not include customs duties. Depending on your country’s customs policy, you will have to pay import duty and import sales tax. If you decide to place an order in our shop, you accept this policy. If you then refuse to accept the package, we will have to charge you for the shipping and return costs.

Any returned package that has not been received by us and tracking number that cannot be provided will be the sole responsibility of the shipper.

Hardware and Software Warranties

All purchases from MileageBlocker.com carry 12-months warranty. Any shipping and customs charges incurred will be the responsibility of the buyer.

Software included within any of our products is not guaranteed to work on every software variant of the vehicle that is being attempted to be used on. We update our software regularly, so you should wait until the unknown variant is added. 

The dates described for the operation of any of our software will show either the year of software operation, or a from and to date of software operation, or a from date to an unspecified date of software operation.